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If you’d like to try an alternative to classic porcelain, then Tonda is the perfect complement to your home.

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Returns & Exchanges

 

RETURNS

We hope you will love everything you purchase from mayflowerworkshop.com but If you are unhappy with your purchase we accept returns for items within 14 days of delivery date. Please contact us at pracowniamayflower@gmail.com to notify us. Before taking the steps please read the return policy carefully:

  • Returned item(s) must be in their original condition. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
  • Please attach RETURN FORM included order number, your name and reason of return. Returns without form will not be accepted.
  • Please note, we do not cover return postage costs. The parcel is your responsibility until received by us. We recommend registered post. Please keep proof of postage.
  • No refunds will be made until the returned items are received. The original method payment will be reimbursed within 14 days. Shipping costs will be deducted from the order amount.

We do not accept returns if the item you purchased is personalized – wedding invitations, wedding vows, place cards or personalised ring boxes. I highly recommend to get sample before you decide to order large amounts.

EXCHANGES

If something isn’t quite right, we accept exchanges on unsuitable purchases within 14 days of delivery date. Please contact us at pracowniamayflower@gmail.com to notify us. Before taking the steps please read the exchange policy carefully:

  • Returned item(s) must be in their original condition. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
  • Please attach EXCHANGE FORM included all required information.
  • Please note, we do not cover return and resend postage costs. The parcel is your responsibility until received by us. We recommend registered post. Please keep proof of postage.
  • No exchanges will be made until the returned items are received by us.

We do not accept exchanges if the item you purchased is personalized – wedding invitations, wedding vows, place cards or personalised ring boxes. I highly recommend to get sample before you decide to order large amounts.

Thank you!

Anita 🌸

 

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